Billing Procedures
Victoria Street is a Bulk Billing Practice.
We are a bulk-billing GP clinic, providing accessible healthcare to our community. If you are not eligible for Medicare, please contact our reception team to discuss available fees and appointment options. We are currently accepting new patients and look forward to supporting your health needs.
Follow-up of Test Results
For follow up of test results an appointment is preferred. If the test is important enough to be performed it is important enough to find out the results. If a GP requests a pathology and/or radiology test or refers you to a specialist or another health professional, it is your responsibility to ensure this is carried out. It is also your responsibility to contact your GP for results or to arrange a follow up appointment.
If you have had tests done and do require NON URGENT follow up we will send you a secure SMS message to advise you of this. Simply click the secure link in the SMS to verify your surname/DOB to read your message and book an appointment. If you would prefer not to receive SMS communication from the practice please let one of our friendly reception staff know so we can update your communication preference.
Primarily results follow up is your responsibility, if you wish to discuss this further please speak with your GP or practice staff.
Procedure and Dressing Fees
There are some procedures and dressings that attract a fee that are not claimable from Medicare. Procedures incur a payment on the day. The cost will depend on the type of procedure and will be discussed by your treating doctor at the time of making your appointment. Please check with the nurses for the dressing fees on the day.
Workers Compensation Billing
If neither the employer or their insurer pay the account/s, then the account/s will become the responsibility of the patient to pay.
Transfer of Medical Records
If you request to transfer your medical records to another practice, there will be a small fee involved. This fee covers administration costs of photocopying, data discs and registered posts.
Outstanding Accounts
If outstanding accounts are sent to our collection agency, then an administration fee will be charged.
Specialist/Diagnostic Fees
Should it become necessary for you to have treatment by a Specialist, Pathology (Bloods), Radiology (X-Ray), Physiotherapist etc you should enquire at the time of making the appointment any possible costs involved for all treatments, procedures and consultations? Due to the large number of Medical treatment providers it is impractical for Victoria Street Clinic to keep updated information for all of them.
APPOINTMENTS
Practice Hours: (By Appointment)
- Monday 8:00am-5:30pm
- Tuesday 8:00am-5:30pm
- Wednesday 8:00am-5:30pm
- Thursday 8:00am-5:30pm
- Friday 8:00am-5:30pm
IF THERE IS A MEDICAL EMERGENCY PLEASE CALL 000
